All Systems Operational

Uptime over the past 90 days. View historical uptime.
Infracom Infinity Operational
90 days ago
99.93 % uptime
Today
API Operational
90 days ago
99.89 % uptime
Today
Web Portal Operational
90 days ago
99.89 % uptime
Today
PBX Operational
90 days ago
100.0 % uptime
Today
Apps Operational
90 days ago
99.89 % uptime
Today
Desk Phones & other SIP Devices Operational
90 days ago
100.0 % uptime
Today
Infracom PSTN Connectivity (In and Outgoing Public Calls) Operational
90 days ago
100.0 % uptime
Today
Infracom Siptrunk / ISDN Gateway Operational
90 days ago
100.0 % uptime
Today
Infracom Customer Portal Operational
90 days ago
100.0 % uptime
Today
Infracom Billing (Partner Billing Portal) Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
99.97 % uptime
Today
AI Services Operational
90 days ago
99.89 % uptime
Today
Transcription Operational
90 days ago
99.89 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 27, 2026

No incidents reported today.

May 26, 2026
Driftstörning / Service Disruption
Resolved - Tid: 2026-05-26 09:01

Transkriberingstjänsten fungerar normalt igen.

___

Time: 2026-05-26 09:01

The transcribe service is now working as expected.
May 26, 09:15 CEST
Identified - Omfattning/Felbeskrivning
Felet är nu identifierat och vi arbetar med att åtgärda det.

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Description
The issue has been identified and we are working to resolve it.
May 26, 08:30 CEST
Investigating - Tid
2026-05-26 06:21

Omfattning
Vi har för närvarande en driftstörning och felsökning pågår med högsta prioritet.

Påverkade tjänster/komponenter
Transkribering

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Time
2026-05-26 06:21

Description
We are currently having operational disruption and investigating the issue with the highest priority.

Affected services/components
Transcription
May 26, 08:23 CEST
May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026
Underhållsarbete / Maintenance
Completed - Underhållsarbetet är nu slutfört och alla tjänster fungerar som vanligt igen.

___

The maintenance work is now complete and all services are running normally again.
May 21, 01:49 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 01:00 CEST
Scheduled - Tidpunkt för genomförande: 2026-05-21 01:00 -> 2026-05-21 03:00
Påverkade tjänster: API / Applikationer / Web Portal
Beräknad nedtid: 10 minuter
Beskrivning: Vi kommer att utföra ett underhållsarbete för att åtgärda de återkommande problem som uppstått under den senaste veckan. Störningar kommer att förekomma under den beräknade nedtiden.
Observera att om vi behöver återställa ändringen kan dataförlust uppstå för perioden mellan 01:00 och tidpunkten då återställningen genomförs.

Vi återkommer när arbetet är slutfört.

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Time: 2026-05-21 01:00 -> 2026-05-21 03:00
Affected Components: API / Applications / Web Portal
Estimated Downtime: 10 min
Description: We will be performing maintenance to resolve the recurring issues experienced over the past week. Disruptions will occur during the estimated downtime.
Please note that if we need to roll back the change, data loss may occur for the period between 01:00 and the time the rollback is performed.

We will provide an update once the maintenance is complete.
May 20, 13:42 CEST
May 20, 2026
Driftstörning / Service Disruption
Resolved - This incident has been resolved.
May 20, 09:29 CEST
Monitoring - Det har förekommit en driftstörning och vi beklagar den påverkan den har haft för er och era kunder.

Tid
2026-05-20 08:55 - 09:05

Påverkade tjänster/komponenter
Infinity API, Applikationer, Portal

Tjänsterna är återställda och vi monitorerar trafiken för att se att allt återgår till normala nivåer.

En åtgärdsplan för att förhindra den här typen av incidenter kommer att genomföras inom kort. Vi återkommer med mer information så snart den finns tillgänglig.

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There has been a service disruption, and we apologize for the impact it has had on you and your customers.

Time
2026-05-20 08:55 - 09:05

Affected Components/Services
Infinity API, Applications, Portal

Services are now restored, and we're monitoring traffic to confirm that everything returns to normal levels.

An action plan to prevent these types of incidents will be carried out shortly. We will share further details as soon as they are available.
May 20, 09:12 CEST
May 19, 2026

No incidents reported.

May 18, 2026
Driftstörning / Service Disruption
Resolved - This incident has been resolved.
May 18, 11:12 CEST
Monitoring - En åtgärd är gjord och vi övervakar trafiken.

__

A fix is deployed and we're monitoring traffic.
May 18, 10:42 CEST
Investigating - Tid
2026-05-18 10:30

Omfattning
Vi har för närvarande en driftstörning och felsökning pågår med högsta prioritet.

Påverkade tjänster/komponenter
Infinity API, Applikationer, Portal

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Time
2026-05-18 10:30

Description
We are currently having operational disruption and investigating the issue with the highest priority

Affected Components/Services
Infinity API, Applications, Portal
May 18, 10:35 CEST
May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026
Release - Mobile App
Completed - The scheduled maintenance has been completed.
May 13, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 09:00 CEST
Scheduled - Tidpunkt för genomförande: 2026-05-13 09:00 -> 2026-05-13 12:00
Påverkade tjänster: Mobile App - iOS & Android (Infracom Infinity)
Beräknad nedtid: 0 min, denna information ges endast upplysningsvis.
Versionsnummer: 2.20.1


Beskrivning:
• Material 3
• Diverse prestandaförbättringar och buggfixar


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Time: 2026-05-13 09:00 -> 2026-05-13 12:00
Affected Components: Mobile App - iOS & Android (Infracom Infinity)
Estimated Downtime: 0 min, this is only to inform about the new version.
Version: 2.20.1


Description:
• Material 3
• Various performance improvements and bug fixes
May 13, 08:11 CEST
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