All Systems Operational

Infracom Infinity Operational
API Operational
Web Portal Operational
PBX Operational
Apps Operational
Desk Phones & other SIP Devices Operational
Infracom PSTN Connectivity (In and Outgoing Public Calls) Operational
Infracom Siptrunk / ISDN Gateway Operational
Infracom Customer Portal Operational
Infracom Billing (Partner Billing Portal) Operational
Other Operational
AI Services Operational
Transcription Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 11, 2026

No incidents reported today.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

Completed - The scheduled maintenance has been completed.
Sep 9, 12:05 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 12:00 CEST
Scheduled - Tidpunkt för genomförande: Så fort Microsoft pushar ut den
Påverkade tjänster: Infracom Infinity Teams App
Beräknad nedtid: 0 min, denna information ges endast upplysningsvis.
Version nummer: 1.7.0

Beskrivning:
En ny version av Infinity Teams app (1.7.0) lanseras och är tillgänglig genom Microsoft Store. Användare som har version 1.6.0 uppdateras automatiskt.

Uppdateringen inkluderar:
AI indikator
AI Transkribering RBL/Interactions
Kö penalty på kö medlemmar



__

Time: As soon as pushed through by Microsoft
Affected Components: Infracom Infinity Teams App
Estimated Downtime: 0 min, this is only to inform about the new version.
Version: 1.7.0

Description:
A new Infinity Teams app version 1.7.0 is being released and is available through the Microsoft Store. User of version 1.6.0 will receive the update automatically.

The Update includes:
General AI indicator
AI transcription Voicemail/Interactions
Penalty settings for Queue members

Sep 9, 10:12 CEST
Completed - The scheduled maintenance has been completed.
Sep 9, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 09:00 CEST
Scheduled - Tidpunkt för genomförande: 2026-09-09 09:00 -> 2026-09-09 12:00
Påverkade tjänster: Mobile App - Android (Infracom Infinity)
Beräknad nedtid: 0 min, denna information ges endast upplysningsvis.
Versionsnummer: 2.22.0


Beskrivning:
• Bättre flerpartssamtal: Smidigare hantering av samtal med flera parter
• Diverse prestandaförbättringar och buggfixar


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Time: 2026-09-09 09:00 -> 2026-09-09 12:00
Affected Components: Mobile App - Android (Infracom Infinity)
Estimated Downtime: 0 min, this is only to inform about the new version.
Version: 2.22.0


Description:
• Improved multi-party calls: Smoother handling of calls with multiple participants
• Various performance improvements and bug fixes

Sep 8, 17:36 CEST

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.