All Systems Operational

Uptime over the past 90 days. View historical uptime.
Infracom Infinity Operational
90 days ago
99.94 % uptime
Today
API Operational
90 days ago
99.9 % uptime
Today
Web Portal Operational
90 days ago
99.9 % uptime
Today
PBX Operational
90 days ago
100.0 % uptime
Today
Apps Operational
90 days ago
99.9 % uptime
Today
Desk Phones & other SIP Devices Operational
90 days ago
100.0 % uptime
Today
Infracom PSTN Connectivity (In and Outgoing Public Calls) Operational
90 days ago
100.0 % uptime
Today
Infracom Siptrunk / ISDN Gateway Operational
90 days ago
100.0 % uptime
Today
Infracom Customer Portal Operational
90 days ago
100.0 % uptime
Today
Infracom Billing (Partner Billing Portal) Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 14, 2026

No incidents reported today.

May 13, 2026
Release - Mobile App
Completed - The scheduled maintenance has been completed.
May 13, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 09:00 CEST
Scheduled - Tidpunkt för genomförande: 2026-05-13 09:00 -> 2026-05-13 12:00
Påverkade tjänster: Mobile App - iOS & Android (Infracom Infinity)
Beräknad nedtid: 0 min, denna information ges endast upplysningsvis.
Versionsnummer: 2.20.1


Beskrivning:
• Material 3
• Diverse prestandaförbättringar och buggfixar


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Time: 2026-05-13 09:00 -> 2026-05-13 12:00
Affected Components: Mobile App - iOS & Android (Infracom Infinity)
Estimated Downtime: 0 min, this is only to inform about the new version.
Version: 2.20.1


Description:
• Material 3
• Various performance improvements and bug fixes
May 13, 08:11 CEST
May 12, 2026
Driftstörning / Service Disruption
Resolved - Vi har nu monitorerat trafiken och allt ser normalt ut igen. Vi väljer därför att klarrapportera incidenten.

__

We have now monitored the traffic and everything appears to be back to normal. We are therefore closing this incident.
May 12, 14:19 CEST
Monitoring - En permanent fix är implementerad och vi monitorerar trafiken för att säkerställa att allt fungerar som det skall.

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A permanent fix has been implemented and we are monitoring traffic to ensure everything is functioning as expected.
May 12, 12:34 CEST
Update - Vi arbetar fortfarande med att implementera en permanent fix.
Vissa specifika funktioner i applikationerna syns fortfarande inte korrekt på grund av den temporära åtgärden som har gjorts.

___

We are still working on implementing a permanent fix. Some specific features in the applications may still not display correctly due to the temporary fix that has been applied.
May 12, 12:08 CEST
Identified - Vi har identifierat problemet och en temporär fix är implementerad.
Detta medför dock att vissa funktioner inte visas korrekt i klienterna.
Vi arbetar med att implementera en permanent fix.

___

We have identified the issue and a temporary fix has been implemented. However, this may cause some features to not display correctly in the clients. We are working on implementing a permanent fix.
May 12, 11:24 CEST
Update - Felsökning pågår fortfarande med högsta prioritet.

Samtal fungerar som de skall. Api-anrop och events har fördröjningar, vilket medför vissa problem i applikationerna
__

Our team is actively investigating with the highest priority. Updates will follow.

Calls are functioning normally. API requests and events are experiencing delays, which is causing some issues in the applications.
May 12, 10:53 CEST
Update - Felsökning pågår fortfarande med högsta prioritet. Vi återkommer med uppdateringar.

__

Our team is actively investigating with the highest priority. Updates will follow.
May 12, 10:32 CEST
Investigating - Tid
2026-05-12 09:55

Omfattning
Vi har för närvarande en driftstörning och felsökning pågår med högsta prioritet.

Påverkade tjänster/komponenter
Infinity API, Applikationer, Portal

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Time
2026-05-12 09:55

Description
We are currently having operational disruption and investigating the issue with the highest priority

Affected Components/Services
Infinity API, Applications, Portal
May 12, 09:58 CEST
May 11, 2026
Driftstörning / Service Disruption
Resolved - This incident has been resolved.
May 11, 14:00 CEST
Monitoring - Felet är åtgärdat

Övervakning
Vi kommer givetvis att fortsätta monitorera trafiken fram och samtidigt utreda grundorsaken.

Skulle ni eller era kunder uppleva fortsatta problem efter tidpunkten för ovan angiven klartid, är vi tacksamma för återkoppling.

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Services restored

Monitoring
We will continue to monitor the traffic and at the same time investigate the root-cause.

If you or your customers experience remaining issues after the resolution time above, please contact us.
May 11, 13:44 CEST
Identified - Felet är delvis åtgärdat. API och portal fungerar som normalt. Viss fördröjning av events kvarstår.

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The issue has been partially resolved. API and portal are operating normally. Some event delays remaing.
May 11, 13:26 CEST
Investigating - Tid
2026-05-11 13:00

Omfattning
Vi har för närvarande en driftstörning och felsökning pågår med högsta prioritet.

Påverkade tjänster/komponenter
Infinity API, Applikationer, Portal

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Time
2026-05-11 13:00

Description
We are currently having operational disruption and investigating the issue with the highest priority

Affected services/components
Infinity API, Applications, Portal
May 11, 13:12 CEST
May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026
Release - Mobile App
Completed - The scheduled maintenance has been completed.
May 5, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 09:00 CEST
Scheduled - Tidpunkt för genomförande: 2026-05-05 09:00 -> 2026-05-05 12:00
Påverkade tjänster: Mobile App - iOS & Android (Infracom Infinity)
Beräknad nedtid: 0 min, denna information ges endast upplysningsvis.
Versionsnummer: 2.20.0

Beskrivning:
• Material 3
• Diverse prestandaförbättringar och buggfixar

__

Time: 2026-05-05 09:00 -> 2026-05-05 12:00
Affected Components: Mobile App - iOS & Android (Infracom Infinity)
Estimated Downtime: 0 min, this is only to inform about the new version.
Version: 2.20.0

Description:
• Material 3
• Various performance improvements and bug fixes
May 4, 11:21 CEST
May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

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