All Systems Operational

Infracom Infinity Operational
90 days ago
99.97 % uptime
Today
API Operational
90 days ago
99.95 % uptime
Today
Web Portal Operational
90 days ago
99.97 % uptime
Today
PBX Operational
90 days ago
100.0 % uptime
Today
Apps ? Operational
90 days ago
99.95 % uptime
Today
Desk Phones & other SIP Devices ? Operational
90 days ago
100.0 % uptime
Today
Infracom PSTN Connectivity (In and Outgoing Public Calls) Operational
90 days ago
99.96 % uptime
Today
Infracom Siptrunk / ISDN Gateway ? Operational
90 days ago
100.0 % uptime
Today
Infracom Customer Portal Operational
90 days ago
100.0 % uptime
Today
Infracom Billing (Partner Billing Portal) Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Oct 23, 2025

No incidents reported today.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
Completed - The scheduled maintenance has been completed.
Oct 20, 11:56 CEST
Scheduled - Tidpunkt för genomförande: 2025-10-15 08:00 -> 2025-10-15 08:10
Påverkade tjänster: Infracom Infinity Teams App
Beräknad nedtid: 0 min, denna information ges endast upplysningsvis.
Version nummer: 1.4.0
Beskrivning:
En ny version av Infinity Teams App (1.4.0) lanseras och är tillgänglig genom Microsoft Store. Användare som har version 1.3.0 uppdateras automatiskt.
Uppdateringen inkluderar:
- Tillåta Kalender vy på användare med Klientinställningar
- Hantera Missade Samtal I Kö historiken
- Ny inkommande samtal indikator på agenter i en kö
- Mindre buggfixar
__
Time: 2025-10-15 08:00 -> 2025-10-15 08:10
Affected Components: Infracom Infinity Teams App
Estimated Downtime: 0 min, this is only to inform about the new version.
Version: 1.4.0
Description:
A new Infinity Teams App (1.4.0) is being released and is available through the Microsoft Store. User of version 1.3.0 will receive the update automatically.
The Update includes:
- Calendar View for users with Client Settings
- Handle Missed Calles in the Queue History
- New call indicator on agents in a queue
- Minor bugg fixes

Oct 20, 11:56 CEST
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025
Resolved - This incident has been resolved.
Oct 16, 11:55 CEST
Monitoring - Tid: 2025-10-16 08:52

En åtgärd har gjorts och systemet ser normalt ut igen.
Omstart av applikationer kan behövas vid behov.

Övervakning
Vi kommer givetvis att fortsätta monitorera trafiken och samtidigt utreda grundorsaken.
Skulle ni eller era kunder uppleva fortsatta problem efter tidpunkten för ovan angiven klartid, är vi tacksamma för återkoppling.

----------

Time: 2025-10-16 08:52

An action has been taken, and the system appears to be functioning normally again.
Restarting applications may be necessary if needed.

Monitoring
We will, of course, continue to monitor traffic, and simultaneously investigate the root cause.
Should you or your customers experience continued issues after the specified resolution time above, we would appreciate your feedback.

Oct 16, 09:03 CEST
Investigating - Tid
2025-10-16 08:30

Omfattning
Vi har för närvarande en driftstörning och felsökning pågår med högsta prioritet.

Påverkade tjänster/komponenter
API / Applikationer

----------

Time
2025-10-16 08:30

Description
We are currently having operational disruption and investigating the issue with the highest priority.

Affected services/components
API / Applications

Oct 16, 08:46 CEST
Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.