Release - Mobile App
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 2025 - 09:00 CEST
Scheduled - Tidpunkt för genomförande: 2025-09-16 09:00 -> 2025-09-16 12:00
Påverkade tjänster: Mobile App - iOS & Android (Infracom Infinity & Merit Koppla brand)
Beräknad nedtid: 0 min, denna information ges endast upplysningsvis.
Versionsnummer: 2.16.0

Beskrivning:
• Temporärt visningsnummer
• Byt meddelande
• Buggfix

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Time: 2025-09-16 09:00 -> 2025-09-16 12:00
Affected Components: Mobile App - iOS & Android (Infracom Infinity & Merit Koppla brand)
Estimated Downtime: 0 min, this is only to inform about the new version.
Version: 2.16.0
Description:
• Temporary display number
• Change message
• Bug fix
Sep 16, 2025 09:00-12:00 CEST
Uptime over the past 90 days. View historical uptime.
Infracom Infinity Under Maintenance
90 days ago
99.98 % uptime
Today
API Operational
90 days ago
99.97 % uptime
Today
Web Portal Operational
90 days ago
99.97 % uptime
Today
PBX Operational
90 days ago
100.0 % uptime
Today
Apps ? Under Maintenance
90 days ago
99.97 % uptime
Today
Desk Phones & other SIP Devices ? Operational
90 days ago
100.0 % uptime
Today
Infracom PSTN Connectivity (In and Outgoing Public Calls) Operational
90 days ago
99.96 % uptime
Today
Infracom Siptrunk / ISDN Gateway ? Operational
90 days ago
100.0 % uptime
Today
Infracom Customer Portal Operational
90 days ago
100.0 % uptime
Today
Infracom Billing (Partner Billing Portal) Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 16, 2025

Unresolved incident: Release - Mobile App.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025
Underhållsarbete / Maintenance - Telenor
Completed - The scheduled maintenance has been completed.
Sep 10, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 00:00 CEST
Scheduled - Tidpunkt: 2025-09-10 00:00:00 --> 2025-09-10 06:00:00
Påverkade tjänster: Infracom-abonnemang (2G, 4G).

Beskrivning:
Telenor kommer att utföra ett underhållsarbete i sitt nät i södra Sverige.
Detta kommer ske i etapper under det angivna servicefönstret för att minska kundpåverkan.
Beräknad nedtid: 1-15 minuter
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Time: 2025-09-10 00:00:00 --> 2025-09-10 06:00:00
Affected Components: Infracom-subscription (2G, 4G).

Description:
Telenor will be conducting maintenance work in its own network in southern Sweden.
This will be done in stages during specified service windows to reduce customer impact.
Estimated downtime 1-15 minutes.
Sep 8, 13:39 CEST
Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025
Driftstörning hos Telenor / Service Disruption at Telenor
Resolved - This incident has been resolved.
Sep 4, 16:35 CEST
Monitoring - Telenor har identifierat orsaken till störningen.
Större påverkan 13:05-13:20 följt av sporadiska problem.
Vi fortsätter att monitorera tills klarrapport kommer ifrån Telenor.

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Telenor has identified the cause of the disruption.
Major impact from 13:05 to 13:20 followed by sporadic problems.
We will continue to monitor until a clearance report is received from Telenor.
Sep 4, 15:09 CEST
Investigating - Telenor har för närvarande en driftstörning.

Problem att koppla upp samtal

Får ni felrapporter som ni misstänker inte har med störningen att göra så är det viktigt att ange inblandade operatörer i de exempel som skickas in.

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Telenor is currently having a Service Disruption.
Problems connecting calls.

If you are having issues that is unrelated to this disruption, please contact us.
Sep 4, 14:13 CEST
Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

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